Nous découvrir
Babolat is a proud family-owned company whose history with racquet sports began in 1875, accompanying the birth of tennis and badminton. The Lyon-based brand built its expertise on a raw material, natural gut, from which the first racquet strings were made and proceeded to become a leading equipment supplier for racquet sports lovers.
Today, tradition and innovation are combined to sere players and the game. The brand is carried to the highest level by champions in the most prestigious tennis, padel and badminton competitions.
Today, the Babolat is made up of almost 450 employees around the world.
Within our subsidiary, we are seeking to recruit a Territory Sales Administrator & After Sales Support. He / She would report directly to the UK Office Manager and work cross functionally with the national sales team and third party service providers, as well as directly with the company's account holding customers to provide client customer service, order related logistic support and after sales support.
Vos challenges
1- Ensure the administrative processing of customer orders.
- Perform order entry
- Monitor customer outstandings in relation to the customer credit department: ensure that the customer does not exceed his outstanding financial amount and make reminders if necessary before placing any new order.
- Ensure stock availability and offer replacement products in case of shortages.
2 - Manage the customer relationship with a dual objective of quality and optimization of the customer relationship
- Ensuring the interface between the customer and the various departments of the company
- Inform the customer about the stock status and his current orders
- Respond to the customer's needs, while ensuring compliance with internal procedures
3 - Ensure the delivery of orders to their destination:
- Perform invoicing
- Handle complaints related to transport or order preparation.
4- Proactive sales to our customers
- Phoning campaigns to boost sales to our customers
- Proactive monitoring of order portfolios with our MATCH customers in order to carry out a personalized follow-up of our priority accounts
5- Reporting and analysis of the data of the UK subsidiary in conjunction with the Country Manager
- Follow up on sell in campaigns by reporting on global sales / distribution networks / regions
- Sales analysis to extract the 20/80 of sales and products at risk of overstock
- Inventory analysis to guide sales or restocking campaigns on certain products by the sales team
- Creation of regular reports to help the sales teams and the country manager in the management of the subsidiary's sales.
Votre profil
- Relevant business qualification and/or minimum of 2 years' experience in a sales administration role.
- Excellent organizational skills and attention to detail.
- Strong Microsoft Office knowledge (particularly MS Excel).
- Excellent telephone manner and communication skills.
- Ability to work on your own initiative and manage a variety of tasks.
- A logical approach to problem solving.
- An active interest/involvement in sport, particularly racquet sports would be advantageous.
- Join the team !
Territory Sales Administrator and After Sales Support H/F
05/10/2026
UK - SALES
WIMBLEDON